Privacy Policy

Our Commitment to Your Privacy

At Gentle Giant Care, we prioritize protecting the information you provide. Our Privacy Policy explains how your data is collected, used, and protected when you use our website, mobile app, or services and clarifies your rights regarding your data.

 Data We Gather

We may collect the following types of information:

Personal Details:

• Name
  • Contact information (email and phone)
  • Date of birth
  • Relevant medical history

SMS Consent Data:

• SMS updates or notifications are sent when you opt-in.
• SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third parties under any circumstances.

How Your Information Is Used

The information we collect allows us to:

• Provide, manage, and enhance our services
• Customize your experience with us
• Develop new features and offerings
• Contact you about appointments, reminders, and promotions
• Process payments and manage financial transactions
• Send notifications with your permission (e.g., SMS reminders)
• Maintain security and prevent fraud

Sharing Your Information

We are committed to protecting the privacy of your mobile information and will not share it with third parties for advertising or other marketing activity.

However, we may share your data under the following circumstances:

• With Service Providers: Trusted third-party providers may assist us with essential services (e.g., payment processing or customer support).
• Legal Compliance: We may disclose your data if the law requires it, such as to comply with legal processes or enforce our rights.

Your Data Rights

Depending on your location, you may have the right to:

• Access the personal data we have collected about you
• Request corrections or updates to your information
• Request deletion of your data, where applicable
• Restrict or limit certain data processing activities

Contact us using the details below if you wish to exercise these rights.

Protecting Your Data

It is our policy to protect your personal information against unauthorized access, disclosure, or accidental loss. In this regard, it should be noted that electronic storage cannot be completely secure.

Policy Updates

This Privacy Policy may be updated periodically to reflect changes in our practices or to comply with new legal requirements. Updates will be posted here with a new effective date. It is important that you review this policy regularly to remain informed about how we safeguard your information.

Questions or Concerns?

If you have any questions regarding this Privacy Policy or need further information, please contact us at the following address:

Gentle Giant Care

Email: gentlegiantcarellc@gmail.com

Phone: 678-974-7410

Locations:

• 1777 Northeast Expy, Suite 150
• Atlanta, GA 30329
• 6365 NW 6th Way, Suite 140
• Fort Lauderdale, FL 33309, USA
• 175 SW 7th St, STE 1801
• Miami, FL 33130, USA

Business Hours:

• Monday – Friday: 9:00 AM – 5:30 PM
• Saturday: 10:00 AM – 3:00 PM
• Sunday: Closed

Accessibility of the Policy

This Privacy Policy is accessible from the same page where SMS consent is collected, ensuring you can review how your information is handled before providing consent.